Verify the website address
Look carefully at the domain before entering credentials. Fraudulent pages can reproduce a familiar design or logo while using a different website address.
The main informational website in this collection is w9mys.com; registration links on these pages go to the explicitly provided w9my.com address. Confirm the expected destination before proceeding.
Protect passwords and recovery information
Use a long, unique password and avoid recycling the same password across unrelated sites. A password manager can help generate and store credentials.
Never send your password, verification code or device recovery phrase to a person claiming to represent support.
Treat links and downloads cautiously
Do not open unknown application packages, shortened links or files supplied by unsolicited contacts. Confirm a software publisher and check requested permissions before installation.
Keep your operating system and browser updated, and avoid gaming or payment activity on a device showing signs of compromise.
Payment and identity scams
A suspicious contact may request an urgent transfer, identity document or security code while impersonating the site. A payment reference should be verified within the proper account and payment interface.
No legitimate assistance should require an internet banking password or a one-time banking authorisation code.
When an account may be compromised
Stop using suspicious links. Change the relevant password through the official website if available, review device security and report the event through verified support.
If payment credentials may be at risk, contact your payment provider directly through its official channels.
Privacy-aware support
Share the minimum necessary to describe a concern, and do not publish screenshots that show sensitive identity or transaction details. Read Privacy Policy and Contact Us for related information.
W9 Information Center