Player Protection • Wellbeing

Responsible Gaming

Gaming should never come before personal finances, health or responsibilities. Learn to recognise risk and where to seek help.

Adults meeting applicable legal requirements only. Real-money gaming involves risk and may be restricted in your location.

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  • Financial wellbeing
  • Recognise harm
  • Seek support

Understand money-based gaming risk

Games with monetary stakes can result in financial loss. No sequence of bets, previous outcome or gaming system guarantees a future win.

Treat gaming as a high-risk leisure activity, never as a financial plan or a way to repay debt.

Decide your limits in advance

Before any participation, consider a spending amount that you can afford to lose without affecting housing, food, bills, debts or dependants. Set a time limit and stop when it is reached.

Do not borrow money to gamble or increase stakes in an attempt to recover earlier losses.

Recognise warning signs

Potential warning signs include hiding spending, repeatedly chasing losses, ignoring work or family commitments, losing sleep over outcomes and becoming distressed when unable to play.

If these patterns appear, stop and seek assistance. They are signs that support may be useful, not reasons to increase participation.

Breaks, restrictions and self-exclusion

A break from gaming may help regain control. Depending on the platform’s actual capabilities, account restrictions, cooling-off periods or self-exclusion may be available through support.

Do not assume a specific tool exists unless it appears in your account or is confirmed through an official channel. Ask for written clarification of any request and its effective date.

Protect younger people and vulnerable users

Individuals under the applicable legal age must not access real-money gaming. Guardians should use suitable device controls and avoid sharing account credentials with minors.

Gaming advertisements and social pressure should not override a person’s right to stop.

Help beyond the website

If gaming is causing financial or emotional harm, consider speaking with a qualified counsellor, healthcare professional or recognised gambling-harm support organisation.

If you are in immediate danger or crisis, contact your local emergency or crisis support service.

Frequently Asked Questions

Is gambling a reliable income source?

No. Real-money gaming carries the risk of loss and is not a dependable source of income.

What is chasing losses?

Continuing or increasing gambling in an attempt to recover money already lost.

Can I request an account break?

Ask the official support team about any restrictions or self-exclusion options actually provided by the service.

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