W9 Information CenterRead offer-specific conditions
Promotions may differ in eligibility, availability, start and end time, qualifying activities and reward conditions. Always read the exact terms displayed with a particular offer.
This page is general guidance and does not establish that any specific promotion is currently active.
Eligibility and geographic restrictions
An offer may be limited by account status, age, location, payment method or other lawful conditions. A displayed promotion does not make gaming services lawful in a prohibited jurisdiction.
One person may be subject to account and participation limits under the applicable offer conditions.
Bonuses and wagering requirements
A bonus may carry conditions on how it can be used or converted, including contribution rates, minimum qualifying activity, play restrictions or the treatment of different game types.
Read the exact requirement and any limits before relying on a promotional amount. A bonus should not be understood as guaranteed withdrawable cash.
Validity, exclusions and changes
Offers may have limited redemption periods, excluded products or other restrictions. The specific promotion text should explain the applicable rules and any changes allowed by law.
Keep a copy of the displayed offer conditions if you expect to raise an enquiry later.
Promotional disputes
For a question about an offer, retain its name, displayed conditions, date, account reference and any related transaction information. Use verified support to request clarification.
Do not submit false information or use multiple identities to bypass an offer rule.
Participation should remain responsible
An incentive does not remove the possibility of financial loss. Do not increase spending solely to obtain or recover a bonus. Review Responsible Gaming for more information.